---
title: SUPERSTAR™ Global Enterprises LLC Privacy Policy
image: https://www.superstarglobalenterprises.com/hubfs/SG%20SUPERSTAR%20Global%20Logo%20-%20Transparent%20-%20Copy.png
---

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#### **SUPERSTAR™ Global Enterprises LLC — Purchase & Return Policy**

**Last Updated: September 2026**

Thank you for choosing SUPERSTAR™ Global Enterprises LLC (“Company,” “we,” “our,” or “us”). We are committed to delivering high‑quality programs, products, and transformational experiences. This Purchase & Return Policy applies to all purchases made through our Website, by phone, at live events, or through any other sales channel operated by the Company.

By completing a purchase, you agree to the terms outlined below.

##### **General Policy Overview**

Our programs, courses, events, books, and premium offers are designed to provide education, insight, and strategic guidance. While many clients experience significant breakthroughs and measurable results, we do not guarantee any specific outcome. All testimonials are examples of individual experiences and are not promises of future performance.

You are solely responsible for how you apply the information, strategies, and tools we provide.

##### **Returns & Refunds — General Guidelines**

If you are dissatisfied with a product or service, you may contact us at **support@superstarglobalenterprises.com**. However, unless otherwise stated in a specific category below, **all sales are final and non‑refundable**.

##### **PROGRAMS, COURSES & CHALLENGES**

**Refund‑Eligible Tier (Example: VIP Tier)**

Certain premium tiers may offer a satisfaction‑based refund option. If a program includes a refund guarantee, eligibility will require:

- Full attendance for all scheduled sessions
- Camera turned on during live sessions (if applicable)
- Completion of all assigned homework
- Submission of required materials through the designated refund request form

Refund requests must be submitted immediately after the program concludes.

**Non‑Refundable Tiers**

Unless explicitly stated otherwise:

- General Admission tickets
- Standard digital programs
- Premium, platinum or high‑engagement tiers
- Live coaching tiers
- Any tier including Q&A access, private sessions, or bonus materials

These purchases are **non‑refundable**.

**Special Exceptions**

Refunds may be issued **before** a program begins if:

- You accidentally purchased a ticket through an upsell or downsell
- You purchased a ticket on the first day of a live event, workshop, masterclass, mastermind, class, or challenge after the cutoff time and do not wish to join the next cohort

Exceptions are granted at the Company’s discretion.

##### **BOOKS & PHYSICAL PRODUCTS**

**Return Eligibility**

Books and physical products may be eligible for a return **only if**:

- The item is returned in its original, unused condition
- The return is initiated within the specified return window
- Shipping costs are paid by the customer

Refunds are issued upon receipt and inspection of the returned item.

**Non‑Refundable Books**

Certain titles may be designated as **non‑refundable**. If a product is marked “non‑refundable,” no exceptions will be made.

**Shipping & Delivery Issues**

We will replace or refund items if:

- You received the wrong product
- Your order was lost in transit
- A shipping delay occurred due to our error

**Customer Input Errors**

If an incorrect address was provided or a package was not collected:

- We can resend the product once the correct address is confirmed
- Additional shipping fees will apply
- Refunds will not be issued for customer errors

##### **DIGITAL PRODUCTS**

Purchases of any digital products and on-demand content (e.g., PDFs, eBooks, courses, online academy trainings, workshops, masterclasses, video and audio recordings) are **non-refundable.**

###### **SUPERSTAR™ VALUE OFFERS & HIGH‑TICKET PROGRAMS**

**Deposits**

Deposits for SUPERSTAR**™** Value offers and programs (e.g., $2,000 deposits) are **non‑refundable**. Deposits may be applied as a credit toward another eligible program at the Company’s discretion.

**Other Payments**

Wire transfers, ACH payments, and high‑ticket program fees follow a **No Refunds, No Exceptions** policy.

##### **NAME, LIKENESS & MEDIA RELEASE**

By attending any live or virtual event hosted by SUPERSTAR™ Global Enterprises LLC, you grant the Company permission to:

- Photograph, film, or record you
- Use your name, likeness, voice, and image
- Publish or distribute recordings in any media, now or in the future
- Use recordings for promotional, educational, or commercial purposes

This permission is irrevocable and does not require additional compensation.

###### **PAYMENT PLANS**

If you purchase using a payment plan:

- You are responsible for completing all scheduled payments
- Failure to complete payments may result in removal from the program
- Missed payments do not qualify for refunds
- If using a third‑party lender, you are responsible for your own due diligence
- We do not provide financial advice or guarantee lender terms

##### **AFFILIATE PURCHASES**

Purchases made through third‑party affiliates are governed by the affiliate’s policies. We are not responsible for affiliate products, services, or refund decisions.

##### **FORCE MAJEURE**

We are not liable for delays or failure to perform due to events outside our reasonable control, including:

- Acts of God
- Natural disasters
- Government restrictions
- Telecommunication outages
- Pandemics
- Hostile actions or emergencies

##### **Contact Information**

For questions or concerns regarding this policy, contact: **superstarglobalenterprises@gmail.com**

 

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# SUPERSTAR™ Global

SUPERSTAR™ Global Enterprises LLC. © 2026. All Rights Reserved.

[Privacy Policy](https://www.superstarglobalenterprises.com/sg-privacypolicy?hsLang=en)

[Return Policy](https://www.superstarglobalenterprises.com/sg-returnpolicy)

[Terms and Uses](https://www.superstarglobalenterprises.com/sg-termsofuse?hsLang=en)

[Cookies Policy](https://www.superstarglobalenterprises.com/sg-cookiespolicy?hsLang=en)